At SehatZar, we take great pride in offering 100% organic, preservative-free herbal products. Your satisfaction is our priority. If you’re not completely happy with your purchase, please review our return and exchange policy below:

Eligibility for Return or Exchange:

• Returns are only accepted for products that are damaged, defective, or incorrect at the time of delivery.
• You must notify us within 48 hours of receiving your order.
• The item must be unused, unopened, and in its original packaging.
• Due to the nature of herbal and edible products, we do not accept returns for reasons such as taste preference or change of mind.

How to Request a Return:

• Send us a message via WhatsApp at 📞 +92 302 0195999
• Mention your Order Number and provide clear photos of the issue (damaged, leaked, or wrong product).
• Our support team will review the request and respond within 24–48 hours.

Return Shipping:

• If the return is approved due to an error on our part (wrong item/damaged), we will cover the return shipping cost.
• If the return is due to other reasons, the customer will bear the return shipping cost.

Refunds:

• Once the returned item is received and inspected, a replacement or refund will be processed.
• Refunds will be made via the original payment method within 5–7 business days.

Non-Returnable Items:

• Opened bottles or used products
• Free gifts such as Tukh Malanga sachets
• Orders reported after 48 hours of delivery

For any questions or assistance, feel free to contact our support team.

📞 Customer Support WhatsApp: +92 302 0195999
📧 Email: sehatzarpakistan@gmail.com