This Privacy Policy describes how Sehatzar (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from sehatzar.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce terms of service, and protect the Services, our rights, and our users.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

• Contact details: name, address, phone number, email
• Order information: billing/shipping address, payment confirmation
• Account info: username, password, security questions
• Customer support info from your communications with us

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data") through cookies and similar technologies, such as device, browser, network info, IP address, and usage behavior.

Information We Obtain from Third Parties

We may get information about you from third parties like Shopify, payment processors, or advertising partners. Any such data is handled under this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services: Processing payments, fulfilling orders, managing accounts, shipping, returns, and exchanges.
• Marketing and Advertising: Sending promotional communications and tailoring ads on our Site and elsewhere.
• Security and Fraud Prevention: Detecting and responding to fraudulent or malicious activity.
• Communicating and Service Improvement: Customer support and improving our Services.

Cookies

We use cookies to improve our Site and Services, run analytics, and personalize your experience. For details on cookies used by Shopify, see Shopify’s Cookie Policy.

How We Disclose Personal Information

We may share your info with vendors, partners, affiliates, and third parties for legitimate business purposes including service fulfillment, marketing, legal compliance, or business transactions.

User Generated Content

Content you post publicly on the Site (like reviews) is accessible to others and may be used by third parties. We cannot guarantee its privacy or security.

Third Party Websites and Links

Our Site may link to third-party sites with their own privacy policies. We are not responsible for their content or privacy practices.

Children's Data

We do not knowingly collect personal info from children. Contact us to request deletion if a child’s info has been shared.

Security and Retention of Your Information

No security system is perfect; we recommend not sending sensitive info through insecure channels. Retention depends on our need to provide services, comply with law, or resolve disputes.

Your Rights

You may have rights such as access, deletion, correction, portability, restricting processing, withdrawing consent, and appealing decisions related to your personal data. Contact us to exercise these rights.

Complaints

If you have complaints about your data, contact us. You may also lodge complaints with data protection authorities as applicable.

International Users

Your data may be transferred and processed outside your country in compliance with applicable legal safeguards like the European Commission's Standard Contractual Clauses.

Contact

Questions or requests? Contact us at:
📧 sehatzarpakistan@gmail.com
📍 7C Rose Commercial Park View City, Lahore, 54900, PK